Contents of the TrainingChange of Perspective
- Reflection on the term "culture"
- Function of stereotypes and prejudices
- Facts about India: country, culture, politics, economy, and society
- Values and attitudes of different generations in India
Working with Indians
- Religion and caste system in India: Influence on everyday life
- Indian behavioral standards: What makes Indians tick?
- Working culture in Indian companies and business relations with Indians
Communication
- Correspondence and telephone conversations, non-verbal communication
- Conflict management, interpretation of "no problem" and "yes and no
"
- Food culture in India
- Dealing with Indian personnel
- Role of women in India
MethodsTrainer input, practical simulations of dialogues and discussions in groups, practical exercises on concrete situations from the business environment, basic survival tips, and list of Dos & Don'ts