Contents of the TrainingCountry Culture USA
- The cultural values of the USA: A brief overview
- Successful communication with Americans
- Current practical tips for successful e-mail communication
- Telephone calls and web conferences
- Culturally appropriate structure of arguments and conversations
- Addressing mistakes professionally: Giving and taking feedback
Corporate Culture USA
- Values and hierarchies in American companies
- Best practice: Dealing with employees and colleagues
- American leadership and working styles
- Current tips & strategies for contact with US customers
- Presentations and meetings: Small differences with a big impact
- Cultural peculiarities in negotiating
- Successful project management between Germany and the USA
On-site in the USA, secondment & dealing with critical situations
- What should you keep in mind for your trip to the USA?
- From the field: Dos & Don'ts for invitations in business and private life
- Building trust
- Sexual Harassment, expensive court cases, security, religion, and other stumbling blocks
MethodsTrainer input, practical simulations of dialogues and discussions in groups, practical exercises on concrete situations from the business environment, basic survival tips, and list of Dos & Don'ts.