Contents of the TrainingDay 1: Leadership and communicationTrainers are role models and contacts
- The many roles of trainers - reference person for training officers and trainees, educators, experts, colleagues, coordinators, and coaches - a clarification of roles.
- "What makes them tick?" Interesting facts from youth and developmental psychology
Modern leadership styles and leadership behavior
- From leadership style to leadership personality
- Stumbling blocks for trainers
- Analyzing and reflecting on your own leadership behavior
- Practical exercises and case work
Solution -oriented conversation
- Rules and principles for solution -oriented interviewing
- Asking the right questions: training open and resource-oriented questions
- Change of perspective: when and how to move from close guidance of trainees to trustful learning support
Day 2: Feedback and conflict resolution in trainingConducting developmental feedback discussions
- Conducting feedback conversations constructively: Making development opportunities visible
- Courage to criticize! What do I say, what do I not say?
- Said, done, learned: How to promote and review individual learning
Dealing with difficult situations from A-Z
- Orientation for the solution of not everyday topics
- Preparing and conducting difficult conversations in a targeted manner
- Taking the right action when action is required
- Where can I find help? Expert suggestions on the following topics:
Aggressive behavior / Alcohol / Dropping out of training / Attention deficit hyperactivity disorder - ADHD / Drugs / Entry-level qualification / Parenting / Experiential education / Eating disorders / Feedback discussions / Lack of reference to the world of work / Generation "Internet" / Low motivation to learn and perform / Low basic school knowledge / Domestic violence / Intercultural conflicts / Cooperation between school and company / Learning styles / Lying / Lack of personal hygiene / Bullying / Negative group dynamics / "Null- Bock" mentality / Recognizing potential / Internship / Failed exams / Pregnancy / Self-harm / Addictive substances / Over or under challenging / Networking with others / Inappropriate clothing / Fear of failure / Indebtedness / Insecurity / Welcome culture in the company / Target agreements / Cooperation with vocational school
Professional handling of the internal appraisal sheet
- Appraisal principles
- Recognizing and avoiding assessment errors
- Appraisal interviews with trainees
MethodsExperience- and participant-oriented methods, participant-active, compact and comprehensible knowledge transfer, exercises for direct transfer to one's own field of work, facilitation, and small group work, reflection on one's own behavior, and role-playing scenarios and simulations.